How long does shipping take?
- Australia: 1-2 Weeks 🇦🇺
- Canada: 2-3 Weeks 🇨🇦
- America: 2-3 Weeks 🇺🇸
- New Zealand: 1-2 Weeks 🇳🇿
- *Due to flight cancellations & covid-19 restrictions some orders may experience delays.
Can I track my order when it’s shipped?
- Once your order has been shipped we will send you an email with your tracking number (Please make sure you double check your junk mail 📫).
Is the product made of glass?
- Each Track is made with high grade acrylic plexiglass.
How do I make a Track?
- Please visit the create page to make a track. Once you get there you can upload your photo & song title.
Are the Tracks 100% transparent?
- Each track is laser printed onto a sheet of acrylic and 100% transparent.
Can I hang my track up outside?
- Yes, you can hang your Transparent Track up anywhere!
How can I track my order?
- To track your order please enter your tracking reference number into the website below (please check your email for your tracking reference number);
Cracked or broken items?
- If your Track has arrived with unexpected damage or if you have other concerns regarding your order please send an email to firstname.lastname@example.org and our team will be happy to assist you further.
Are the tracks waterproof?
- Yes, our tracks are completely waterproof! Feel free to use cleaning solutions such as windex to clean fingerprints off your track.
What size are the Tracks?
- We offer a range of sizes starting from a keychain all the way up to A3 (29.7cm x 42.0cm). Please visit the create page on our website for more details on the alternate sizes we offer.
Do you ship worldwide?
- Yes we definitely do! We can ship anywhere in the world for free 🙌🏽
Standard shipping typically takes 5 to 9 business days*.
Express shipping typically takes 1-3 business days*.
Standard Tracked Shipping may take 4-10 business days to arrive*. You will be provided a tracking number when your order is processed.
Express Tracked Shipping may take 3-7 business days to arrive*. You will be provided with a tracking number when your order is processed.
*These shipping times are only estimates. Delivery may vary depending on your location and proximity to a major city. Please be patient, it’s worth the wait!