Frequently Asked Questions
My Order
Absolutely! Once your order is dispatched, you'll receive an email with your tracking number. Please also check your junk mail just in case 📫.
To track your order, please enter your tracking reference number on the tracking website provided in your shipping confirmation email. Alternatively, visit our Shipping & Handling page for more info.
If your Track arrives damaged or if you have any concerns about your order, please reach out to us at
Delivery & Shipping
Absolutely! We proudly offer free worldwide shipping, bringing Transparent Tracks to every corner of the globe 🌍🙌🏽
Please note Customs fees as well as any taxes that are associated with the purchase, are the customer's responsibility.
Please find all delivery & shipping estimates on our shipping & handling page.
Yes, we will be notified about your shipment status via email once your order is ready for dispatch. A tracking link will be sent to your email.
We are an Australian based company. 🇦🇺
Product Information
Each Track is meticulously crafted with high-grade acrylic plexiglass for durability and clarity.
It's simple! Visit our Create page.
Definitely! Your Transparent Track is designed to be versatile and can be displayed anywhere you choose.
Yes, our plaques are completely waterproof. You can use cleaning solutions like Windex to keep your Track pristine and smudge-free.
We offer a variety of sizes, ranging from keychains to A3. For more details on available sizes, please visit our Create page.
Payment
You can pay with PayPal, debit or credit card (Visa, MasterCard, Amex), ApplePay, or GooglePay
Yes, please feel free to check our current offers on the create page or
subscribe to our newsletter and
receive a 10%
discount code on your entire first order with us. Newsletter subscribers will be informed about special offers and
discount campaigns.
Subscribers enjoy the advantage of receiving a special discount on significant occasions such as Valentine’s Day,
Christmas and more.
No, you can only use one coupon/discount at a time, but we will usually honour the highest discount possible.