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How long does shipping take? 

  • Australia: 1-2 Weeks 🇦🇺
  • Canada: 2-3 Weeks 🇨🇦
  • America: 2-3 Weeks 🇺🇸
  • New Zealand: 1-2 Weeks 🇳🇿
  • *Due to flight cancellations & covid-19 restrictions some orders may experience delays.

Can I track my order when it’s shipped? 

  • Once your order has been shipped we will send you an email with your tracking number (Please make sure you double check your junk mail 📫).

Is the product made of glass? 

  • Each Track is made with high grade acrylic plexiglass.

    How do I make a Track?

    • Please visit the create page to make a track. Once you get there you can upload your photo & song title.

      Are the Tracks 100% transparent? 

      • Each track is laser printed onto a sheet of acrylic and 100% transparent. 

      Can I hang my track up outside? 

      • Yes, you can hang your Transparent Track up anywhere! 

      How can I track my order? 

      • To track your order please enter your tracking reference number into the website below (please check your email for your tracking reference number);

      Click here to track your order

          Cracked or broken items? 

          • If your Track has arrived with unexpected damage or if you have other concerns regarding your order please send an email to support@transparenttracks.com and our team will be happy to assist you further.

          Are the tracks waterproof? 

          • Yes, our tracks are completely waterproof! Feel free to use cleaning solutions such as windex to clean fingerprints off your track.

          What size are the Tracks?

          • We offer a range of sizes starting from a keychain all the way up to A3 (29.7cm x 42.0cm). Please visit the create page on our website for more details on the alternate sizes we offer.

            Do you ship worldwide? 

            • Yes we definitely do! We can ship anywhere in the world for free 🙌🏽
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